The Strategic Connections Operations Coordinator has three main responsibilities.
- Scheduling all Voice and Data and Audio-Visual Technicians.
- Overseeing and planning necessary and needed training for the Company.
- Reviewing, correcting, and compiling all time Hourly Employees have submitted.
As Workforce and Training Planner:
- Collaborate with project managers to understand their staffing needs and anticipate fluctuations in workload.
- Utilize historical data, business forecast, and other relevant factors to anticipate future staffing requirements.
- Identify gaps and surpluses in staffing levels and propose adjustments and alternatives to ensure optimal resource allocation.
- Develop and maintain efficient employee schedules that align with business needs and budget constraints.
- Swiftly pivot when jobs fall through or employees submit last minute leave requests.
- Consider factors such as skill levels, employee preferences, regulatory requirements, and employee locations when creating schedules.
- Regularly collaborate with Install Managers and analyze workforce data, including attendance, productivity, and performance metrics to improve workforce efficiency.
- Work closely with Management Teams and recruiting resources to address staffing challenges and implement solutions.
- Collaborate with Department Heads, Install Managers, and SCI Safety Officer to ensure staff skills align with organizational needs including all necessary OSHA and vendor specific training.
- Utilize workforce management software to streamline scheduling, track attendance, and generate reports.
- Ensure compliance with labor laws, regulations, and company policies when developing and implementing workforce plans.
As Time Reporter:
- Manage timekeeping system to accurately record employee work hours.
- Generate accurate time reports on a strict deadline.
- Track any deviations from regular work hours.
- Utilize GPS software to track deviations from claimed hours.
- Ensure compliance with company policies and legal regulations regarding working hours.
- Verify the correctness of time records and resolve any discrepancies promptly.
- Generate regular reports on attendance and absenteeism.
- Provide management with insights and trends related to employee attendance.
- Administer and track employee leave requests, ensuring compliance with company policies.
- Communicate effectively with employees and managers regarding leave balances and approvals.
- Collaborate with HR and department heads to address timekeeping issues.
- Provide training and support to employees on timekeeping processes and systems.
